Cozy Hoodie Hoodies NYC | Loungewear & Apparel Privacy

Privacy Policy

At hoodie.nyc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including products in the Clothing and Accessories and Loungewear categories. Your privacy is important to us, and we strive to be transparent and responsible in handling your personal data.

Data Collection

We may collect several types of personal information to provide and improve our services:

Identification information such as your name, email address, shipping address, and billing information when you make a purchase or create an account.
Contact details and account preferences, including phone number and password (in encrypted form).
Transaction details, order history, and payment method information required to process purchases and support returns or exchanges.
Browsing data such as pages visited, time spent on pages, products viewed, search queries, and referral sources to help us understand user interests and improve our offerings.
Device and usage information, including IP address, browser type, operating system, and session activity, collected through cookies and similar technologies.

We collect this information directly from you when you provide it, automatically through your use of our site (e.g., cookies and tracking technologies), and from third parties as permitted by applicable law, such as payment processors and shipping partners.

Usage of Information

We use the information we collect to:

Process and fulfill orders, manage accounts, and provide customer support.
Improve and personalize your shopping experience, including product recommendations and tailored marketing.
Communicate about orders, promotions, updates, and security notices. You can opt out of marketing communications at any time.
Analyze trends, monitor site performance, and develop new products or services in the Clothing and Accessories and Loungewear categories.
Protect against fraud, enforce our policies, and ensure the security of our services.

Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data (e.g., SSL/TLS during transmission and encryption at rest where feasible).
Secure storage and restricted access controls for employees and trusted partners.
Regular security assessments, vulnerability monitoring, and incident response planning.
Compliance with applicable privacy and data protection laws relevant to our operations and customers.

While no online service can guarantee absolute security, we are committed to implementing best practices to minimize risk and to notify users promptly in the event of a confirmed data breach where required by law.

User Rights & Contact Information

You have rights regarding your personal data, subject to applicable law. These may include:

Right to access: You can request a copy of your personal data we hold.
Right to correction: You can request corrections to inaccurate or incomplete data.
Right to deletion: You can request deletion of your account or certain personal data, subject to applicable legal obligations (e.g., tax, shipping records).
Right to restrict or object to processing: You can limit how we use your data for certain purposes and opt out of targeted advertising or marketing communications.
Right to data portability: You can request a copy of your data in a structured, commonly used format where applicable.

To exercise these rights or if you have privacy concerns, please contact hoodie.nyc using the information below. We will respond to your request in accordance with applicable laws and our policies.

Mailing address: hoodie.nyc, Attn: Privacy Compliance, 123 Fashion Ave, New York, NY 10001, USA